TIC Command Center

Terms of Use

Last updated: July 2026

This is an agency workflow tool — not an insurance carrier

TIC Command Center is a customer-relationship and workflow tool used by Kavarica McCurry Insurance and its agents to organize their own work. It is not an insurance company, not an underwriting system, and does not issue, bind, price, approve, or decline any policy. Nothing shown in this app is a quote, an offer of insurance, or a coverage decision. Coverage is provided solely by licensed insurance carriers through a licensed agent, subject to each carrier's own application and underwriting.

Who may use this tool

Access is provided to agents and staff who are invited by an agency owner. You agree to use the tool only for legitimate agency business, to keep your login private, and not to attempt to access data belonging to another agency or another agent.

Your responsibilities

You are responsible for the accuracy of information you enter, for complying with applicable laws (including TCPA and state rules on calling and texting consumers), and for honoring opt-out requests. You agree not to use the tool to send unlawful, harassing, or unsolicited messages.

SMS / Text messaging

Messages are sent only to people who have given consent, and only from the number that agency published. Each agency texts from its own number:

  • The Insurance Chick844-543-6481
  • Family Empire Solution803-471-6955
  • TAG TEAM Insurance Services302-405-4248

What we send. Replies to your own enquiries, appointment confirmations and reminders, application and policy updates, service messages you asked for, and — only where you have separately agreed to it — occasional promotional messages about coverage options.

Message frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Agreeing to receive texts is never required in order to buy a policy or to be given a quote.

To stop: reply STOP to any message and that number will receive no further texts from us. For help: reply HELP and you will get a reply naming the agency and how to reach them. Both work at any time and cost you nothing.

Enquiry consent and promotional consent are separate agreements. Agreeing to one never grants the other, and either can be withdrawn on its own. See our Privacy Policy for how message data is handled.

No warranty

The tool is provided “as is.” We work hard to keep it available and accurate, but we do not guarantee it will be uninterrupted or error-free. It is a tool to assist your business, not a substitute for your own professional judgment or for a carrier's official records.

Ending access

An agency owner may remove an agent's access at any time, which immediately ends that agent's ability to sign in. We may suspend access that appears to violate these terms.

Requesting your data or its deletion

You may ask us to provide a copy of, correct, or delete personal information we hold about you. To make a request, email kavaricamccurry@gmail.com with the subject “Data request” and tell us what you'd like done. We'll respond and act on verified requests within a reasonable time, except where we're required to keep certain records (for example, for insurance or legal compliance).

Contact & support

Questions, problems, or requests? Use the “Report a problem” button inside the app, or reach us directly at kavaricamccurry@gmail.com. Kavarica McCurry Insurance.

This is a general template describing our practices; it is not legal advice. We recommend having it reviewed by an attorney or a compliance service before relying on it for your business.